The impact of organizational context and information technology on employee knowledge-sharing capabilities

被引:415
作者
Kim, Soonhee [1 ]
Lee, Hyangsoo [1 ]
机构
[1] Syracuse Univ, Maxwell Sch Citizenship & Publ Affairs, Syracuse, NY 13244 USA
关键词
D O I
10.1111/j.1540-6210.2006.00595.x
中图分类号
C93 [管理学]; D035 [国家行政管理]; D523 [行政管理]; D63 [国家行政管理];
学科分类号
12 ; 1201 ; 1202 ; 120202 ; 1204 ; 120401 ;
摘要
Sharing knowledge and information is an important factor in the discourses on electronic government, national security, and human capital management in public administration. This article analyzes the impact of organizational context and IT on employees' perceptions of knowledge-sharing capabilities in five public sector and five private sector organizations in South Korea. Social networks, centralization, performance-based reward systems, employee usage of IT applications, and user-friendly IT systems were found to significantly affect employee knowledge-sharing capabilities in the organizations studied. For public sector employees, social networks, performance-based reward systems, and employee usage of IT applications are all positively associated with high levels of employee knowledge-sharing capabilities. Lessons and implications for knowledge-sharing capabilities and management leadership in the public sector are presented.
引用
收藏
页码:370 / 385
页数:16
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