Attention mediates the effect of nutrition label information on consumers' choice. Evidence from a choice experiment involving eye-tracking

被引:140
作者
Bialkova, Svetlana [1 ]
Grunert, Klaus G. [2 ]
Juhl, Hans Jorn [2 ]
Wasowicz-Kirylo, Grazyna [3 ]
Stysko-Kunkowska, Malgorzata [3 ]
van Trijp, Hans C. M. [4 ]
机构
[1] Univ Twente, Dept Commun Sci Corp & Mkt Commun, NL-7522 NJ Enschede, Netherlands
[2] Aarhus Univ, MAPP Ctr Res Customer Relat Food Sect, DK-8000 Aarhus C, Denmark
[3] Univ Warsaw, Dept Psychol, PL-00325 Warsaw, Poland
[4] Wageningen Univ, Mkt & Consumer Behav Grp, NL-6700 AP Wageningen, Netherlands
关键词
Attention; Choice; Nutrition labels; Eye tracking; FRONT-OF-PACK; PRODUCT DESIGN; PERCEPTION; MOVEMENTS; FORMATS; IMPACT;
D O I
10.1016/j.appet.2013.11.021
中图分类号
B84 [心理学]; C [社会科学总论]; Q98 [人类学];
学科分类号
010107 [宗教学]; 030301 [社会学]; 070906 [古生物学及地层学(含古人类学)];
摘要
In two eye-tracking studies, we explored whether and how attention to nutrition information mediates consumers' choice. Consumers had to select either the healthiest option or a product of their preference within an assortment. On each product a particular label (Choices logo, monochrome GDA label, or color-coded GDA label) communicated the product's nutrient profile. In study 1, participants had to select from 4 products differentiated, in addition to the nutrition information, by flavor (strawberry, muesli, apple, chocolate; varied within participants) and brand (local vs. global, varied between participants). Study 2 further explored brand effect within-participants, and thus only 2 flavors (strawberry, chocolate) were presented within an assortment. Actual choice made, response time and eye movements were recorded. Respondents fixated longer and more often on products with color-coded GDAs label than on products with monochrome GDAs or Choices logo. A health goal resulted in longer and more frequent fixations in comparison to a preference goal. Products with color-coded and monochrome GDAs had the highest likelihood of being chosen, and this effect was related to the attention-getting property of the label (irrespective of brand and flavor effects). The product fixated most had the highest likelihood of being chosen. These results suggest that attention mediates the effect of nutrition labels on choice. (C) 2014 Elsevier Ltd. All rights reserved.
引用
收藏
页码:66 / 75
页数:10
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