From dynamic capabilities to ERP enabled business improvements: The mediating effect of the implementation project

被引:35
作者
Bernroider, Edward W. N. [1 ]
Wong, Christina W. Y. [2 ]
Lai, Kee-hung [2 ]
机构
[1] WU Vienna Univ Econ & Business, Inst Informat Management & Control, A-1090 Vienna, Austria
[2] Hong Kong Polytech Univ PolyU, Hong Kong, Hong Kong, Peoples R China
关键词
Enterprise Resource Planning (ERP) projects; Dynamic capabilities; IT governance; Decision making; Information acquisition; IT adoption projects; Project performance; INFORMATION-SYSTEMS SUCCESS; RESOURCE-BASED VIEW; ABSORPTIVE-CAPACITY; MCLEAN MODEL; GOVERNANCE; MANAGEMENT; INNOVATION; FAILURE; DELONE;
D O I
10.1016/j.ijproman.2013.05.006
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
This study explores whether an Enterprise Resource Planning (ERP) implementation project mediates the relationship between dynamic pre-adoption capabilities and ERP-enabled business improvements. The results from our field survey of large ERP adopters in Austria suggest that the effects of the two out of three selected dynamic capabilities are dependent on the properties of the underlying organizational transformation project. While external information acquisition and IT governance capabilities are fully mediated by the performance of the ERP implementation project, decision making only directly impacts business capabilities. These results further our understanding about the role of the implementation project for ERP value creation and the different natures of capability relationships. We call for more research on co-presence conditions related to dynamic capabilities and IT transformation project performance. (C) 2013 Elsevier Ltd. APM and IPMA. All rights reserved.
引用
收藏
页码:350 / 362
页数:13
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