Business process reengineering: an approach for process mapping

被引：32

作者：

Aldowaisan, TA ^{[1
]}

Gaafar, LK ^{[1
]}

机构：

[1] Kuwait Univ, Coll Engn & Petr, Dept Mech & Ind Engn, Safat 13060, Kuwait

来源：

OMEGA-INTERNATIONAL JOURNAL OF MANAGEMENT SCIENCE | 1999年 / 27卷 / 05期

关键词：

business process reengineering; OR; process mapping; case example;

D O I：

10.1016/S0305-0483(99)00015-8

中图分类号：

C93 [管理学];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ;

摘要：

The goal of business process reengineering (BPR) is to achieve dramatic improvements in business measures of performance by radically changing the process design. This paper provides a structural definition of the redesign search space using the number of employee types and the number of activities. A systematic approach that combines some linear programming tools with unique BPR principles is then proposed to support the technical redesign of the current process. The approach is illustrated using a public firm process. (C) 1999 Elsevier Science Ltd. All rights reserved.

引用

页码：515 / 524

页数：10

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