Public libraries and networked information services in low-income communities

This article presents findings from an empirical study of community information exchange and computer access and use among low-income, predominantly African-American residents in one locale. Data were collected through household interviews, focus groups, and surveys. Results indicate that, while computer use is minimal, many low-income community members are poised to participate in the local development of networked information services. The article emphasizes appropriate roles for public libraries in community-wide efforts to bridge the digital divide that cuts computer use along socioeconomic lines.