How a learning orientation affects drivers of innovativeness and performance in service delivery

被引：39

作者：

Pesamaa, Ossi ^{[1
,2
]}

Shoham, Aviv ^{[3
]}

Wincent, Joakim ^{[4
]}

Ruvio, Ayalla A. ^{[5
]}

机构：

[1] Blekinge Inst Technol, SE-37179 Karlskrona, Sweden

[2] Hanken Sch Econ, FI-65101 Vaasa, Finland

[3] Univ Haifa, Dept Business Adm, IL-31905 Haifa, Israel

[4] Lulea Univ Technol, SE-97187 Lulea, Sweden

[5] Temple Univ, Fox Sch Business, Philadelphia, PA 19122 USA

来源：

JOURNAL OF ENGINEERING AND TECHNOLOGY MANAGEMENT | 2013年 / 30卷 / 02期

关键词：

Risk-taking; Creativity; Environmental opportunities; Competitor benchmarking orientation; Innovativeness; Performance; Learning orientation; MARKET ORIENTATION; ENTREPRENEURIAL ORIENTATION; ORGANIZATIONAL INNOVATIVENESS; ENVIRONMENTAL MUNIFICENCE; PRODUCT INNOVATION; MODERATING ROLE; FIRM; ANTECEDENTS; STRATEGY; IMPACT;

D O I：

10.1016/j.jengtecman.2013.01.004

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

Relying on organizational innovativeness for long-term growth and profitability can be difficult, time consuming, and expensive. In the context of service delivery of 395 strategic business units (SBU) in Israel's healthcare industry, this paper examines the role of a learning-orientation as a moderator in an integrative model of organizational innovativeness. We find moderation of the impacts of risk-taking, creativity, competitor benchmarking orientation, and environmental opportunities on innovativeness. Moreover, we find the influence on performance pronounced for high learning-oriented SBUs. The paper shows that learning orientation should be considered for understanding effective innovativeness work for competitive service delivery. (C) 2013 Elsevier B.V. All rights reserved.

引用

页码：169 / 187

页数：19

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