Knowledge sharing-A key role in the downstream supply chain

被引:101
作者
Shih, Stephen C. [1 ]
Hsu, Sonya H. Y. [2 ]
Zhu, Zhiwei [3 ]
Balasubramanian, Siva K. [4 ]
机构
[1] So Illinois Univ, Sch Informat Syst & Appl Technol, Carbondale, IL 62901 USA
[2] Univ Louisiana Lafayette, Ray P Authement Coll Sci, Sch Comp & Informat, Lafayette, LA 70504 USA
[3] Univ Louisiana Lafayette, BI Moody III Coll Business Adm, Business Syst Anal & Technol Dept, Lafayette, LA 70504 USA
[4] IIT, Stuart Sch Business, Chicago, IL 60661 USA
关键词
Knowledge management; Knowledge sharing; Decision knowledge sharing; Chaos theory; Information sharing; Downstream supply chain management; Case study; Qualitative research; INTEGRATION; MANAGEMENT; BUSINESS; BUILD; MODEL;
D O I
10.1016/j.im.2012.01.001
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
We explore the role of knowledge sharing within a downstream two-echelon supply chain. Drawing on chaos theory and the literature on knowledge management, we contrasted the information and knowledge sharing contexts. More specifically, we have provided a real-world case study of knowledge management practice at a U.S. Fortune 40 firm. We reviewed the major issues in this firm's downstream supply chain operations and have described its knowledge management initiative. Finally, we discuss the implications of knowledge management on managerial practice. (C) 2012 Elsevier B.V. All rights reserved.
引用
收藏
页码:70 / 80
页数:11
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