An assessment of the measurement of performance in international business research

被引:312
作者
Hult, G. Tomas M. [1 ]
Ketchen, David J., Jr. [2 ]
Griffith, David A. [1 ]
Chabowski, Brian R. [3 ]
Hamman, Mary K. [1 ]
Dykes, Bernadine Johnson [1 ]
Pollitte, Wesley A. [1 ]
Cavusgil, S. Tamer [1 ]
机构
[1] Michigan State Univ, Eli Broad Grad Sch Management, E Lansing, MI 48824 USA
[2] Auburn Univ, Auburn, AL 36849 USA
[3] Univ Tulsa, Tulsa, OK 74104 USA
关键词
performance measurement; financial performance; operational performance; overall effectiveness performance;
D O I
10.1057/palgrave.jibs.8400398
中图分类号
F [经济];
学科分类号
02 ;
摘要
A sizeable body of international business (IB) research is devoted to building knowledge about the determinants of organizational performance. A key precursor to accurately diagnosing why some organizations succeed in the international marketplace while others struggle is operationalizing performance appropriately. Yet, to date, no systematic investigation has considered how well 113 research measures performance. We examine the measurement of performance in 96 articles published in the Academy of Management Journal, Administrative Science Quarterly, Journal of Marketing, Journal of Marketing Research, journal of International Business Studies, Management Science, Organization Science, and the Strategic Management Journal between 1995 and 2005. The findings reveal that most studies do not measure performance in a manner that captures the multifaceted nature of the construct. We describe the implications of these results, and offer suggestions for improving future practice.
引用
收藏
页码:1064 / 1080
页数:17
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