Extending the expanded model of organizational identification to occupations

被引：91

作者：

Ashforth, Blake E. ^{[1
]}

Joshi, Mahendra ^{[2
]}

Anand, Vikas ^{[3
]}

O'Leary-Kelly, Anne M. ^{[3
]}

机构：

[1] Arizona State Univ, Dept Management, WP Carey Sch Business, Tempe, AZ 85287 USA

[2] Grand Valley State Univ, Seidman Coll Business, Dept Management, Allendale, MI 49401 USA

[3] Univ Arkansas, Sam M Walton Coll Business, Fayetteville, AR 72701 USA

来源：

JOURNAL OF APPLIED SOCIAL PSYCHOLOGY | 2013年 / 43卷 / 12期

关键词：

PERCEIVED EXTERNAL PRESTIGE; CALL CENTER; INDIVIDUALISM-COLLECTIVISM; PROFESSIONAL IDENTITY; EMOTIONAL EXHAUSTION; TURNOVER INTENTIONS; JOB-SATISFACTION; MODERATING ROLE; WORK; SELF;

D O I：

10.1111/jasp.12190

中图分类号：

B84 [心理学];

学科分类号：

04 ; 0402 ;

摘要：

We extend Kreiner and Ashforth's (2004) research on the expanded model of organizational identification to the occupational level of self. A survey of 251 customer service representatives from an Indian call center indicates that occupational identification, occupational disidentification, ambivalent occupational identification, and neutral occupational identification are empirically differentiable. Further, each form of identification in the expanded model was related to certain predictors from a set of ten situational and individual difference variables, and to certain outcomes from a set of five adjustment variables. The differing patterns of antecedents and outcomes for each form of occupational identification suggest that each form constitutes a relatively unique phenomenon.

引用

页码：2426 / 2448

页数：23

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