Unfairness, anger, and spite: Emotional rejections of ultimatum offers

被引:564
作者
Pillutla, MM
Murnighan, JK
机构
[1] NORTHWESTERN UNIV, KGSM OB LEVERONE 360, EVANSTON, IL 60208 USA
[2] HONG KONG UNIV SCI & TECHNOL, KOWLOON, HONG KONG
关键词
D O I
10.1006/obhd.1996.0100
中图分类号
B849 [应用心理学];
学科分类号
040203 ;
摘要
This paper addresses an anomaly in experimental economics, the rejection of ultimatum offers, and uses a psychological explanation for this essentially economic event, The wounded pride/spite model predicts that informed, knowledgeable respondents may react to small ultimatum offers by perceiving them as unfair, feeling anger; and acting spitefully. Results of a large scale experiment support the model, showing that rejections were most frequent when respondents could evaluate the fairness of their offers and attribute responsibility to offerers. In addition, anger was a better explanation of the rejections than perceptions that the offers were unfair. The discussion addresses the rarely studied but frequently observed emotions that negotiations provoke. (C) 1996 Academic Press.
引用
收藏
页码:208 / 224
页数:17
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