Unfairness, anger, and spite: Emotional rejections of ultimatum offers

被引:564
作者
Pillutla, MM
Murnighan, JK
机构
[1] NORTHWESTERN UNIV, KGSM OB LEVERONE 360, EVANSTON, IL 60208 USA
[2] HONG KONG UNIV SCI & TECHNOL, KOWLOON, HONG KONG
关键词
D O I
10.1006/obhd.1996.0100
中图分类号
B849 [应用心理学];
学科分类号
040203 ;
摘要
This paper addresses an anomaly in experimental economics, the rejection of ultimatum offers, and uses a psychological explanation for this essentially economic event, The wounded pride/spite model predicts that informed, knowledgeable respondents may react to small ultimatum offers by perceiving them as unfair, feeling anger; and acting spitefully. Results of a large scale experiment support the model, showing that rejections were most frequent when respondents could evaluate the fairness of their offers and attribute responsibility to offerers. In addition, anger was a better explanation of the rejections than perceptions that the offers were unfair. The discussion addresses the rarely studied but frequently observed emotions that negotiations provoke. (C) 1996 Academic Press.
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页码:208 / 224
页数:17
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