The influence of social and work exchange relationships on organizational citizenship behavior

被引：71

作者：

Cardona, P ^{[1
]}

Lawrence, BS

Bentler, PM

机构：

[1] Univ Navarra, IESE Business Sch, Navarra, Spain

[2] Univ Calif Los Angeles, Anderson Sch, Los Angeles, CA USA

来源：

GROUP & ORGANIZATION MANAGEMENT | 2004年 / 29卷 / 02期

关键词：

organizational citizenship behavior; social exchange relationships; work exchange relationships;

D O I：

10.1177/1059601103257401

中图分类号：

B849 [应用心理学];

学科分类号：

040203 ;

摘要：

Previous studies explain situational antecedents of organizational citizenship behavior (OCB) using social exchange theory. However, the effects of factors such as perceptions of job characteristics on OCB seem to require a different explanatory mechanism. This article proposes that these effects can be explained through a new exchange relationship called work exchange. A theory for the situational antecedents of OCB that includes economic, work, and social exchange relationships is developed. The theory is tested using structural equations.

引用

页码：219 / 247

页数：29

共 51 条

[1] THE MEASUREMENT AND ANTECEDENTS OF AFFECTIVE, CONTINUANCE AND NORMATIVE COMMITMENT TO THE ORGANIZATION [J].