Diversity mindsets and the performance of diverse teams

被引:177
作者
van Knippenberg, Daan [1 ]
van Ginkel, Wendy P. [1 ]
Homan, Astrid C. [2 ]
机构
[1] Erasmus Univ, Rotterdam Sch Management, NL-3000 DR Rotterdam, Netherlands
[2] Univ Amsterdam, Dept Psychol, NL-1018 XA Amsterdam, Netherlands
关键词
Diversity; Diversity climates; Diversity beliefs; Diversity attitudes; Information elaboration; Shared cognition; Team performance; Team cognition; Team leadership; Team reflexivity; GROUP DECISION-MAKING; WORK GROUP DIVERSITY; TRANSACTIVE MEMORY; REGULATORY FOCUS; MENTAL MODELS; INFORMATION ELABORATION; DISTRIBUTED INFORMATION; RELATIONAL DEMOGRAPHY; TOP MANAGEMENT; CLIMATE;
D O I
10.1016/j.obhdp.2013.03.003
中图分类号
B849 [应用心理学];
学科分类号
040203 ;
摘要
Diversity can enhance as well as disrupt team performance. Diversity beliefs and climates may play an important moderating role in these effects, but it is unclear what form these should take to promote the positive effects of diversity. Addressing this question in an integration of research in team cognition and diversity, we advance the concept of diversity mindsets, defined as team members' mental representations of team diversity. These mindsets capture diversity-related goals and associated procedural implications for goal achievement. We develop theory about the accuracy, sharedness, and awareness of sharedness of mindsets as moderators of the diversity-performance relationship. We also identify the determinants of these aspects of diversity mindsets. Finally, we discuss the implications of our model for the management of diversity. (C) 2013 Elsevier Inc. All rights reserved.
引用
收藏
页码:183 / 193
页数:11
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