Modeling of emergency response decision-making process using stochastic Petri net: an e-service perspective

被引:28
作者
Shan, Siqing [1 ]
Wang, Li [1 ]
Li, Ling [2 ]
机构
[1] Beihang Univ, Sch Econ & Management, Beijing 100191, Peoples R China
[2] Old Dominion Univ, Norfolk, VA 23529 USA
基金
中国国家自然科学基金;
关键词
Emergency response; Decision-making process; Stochastic Petri net; Modeling; e-service; Earthquake; INFORMATION-SYSTEMS; INTEGRATED APPROACH; INTERVENTION; PERFORMANCE; MANAGEMENT; WORKFLOW; DESIGN; PREVENTION;
D O I
10.1007/s10799-012-0128-7
中图分类号
G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];
学科分类号
1205 ; 120501 ;
摘要
In this paper, we address the emergency response decision-making process based on stochastic Petri net from an e-service perspective. The emergency response decision-making process is modeled and designed considering service management. The process is modeled based on stochastic Petri net and a solution methodology is proposed to solve the model. In addition, an isomorphic Markov Chain model and a service performance model are developed for measuring and evaluating the service performance of emergency response decision-making process. Finally, a case study is presented to show the viability of our method.
引用
收藏
页码:363 / 376
页数:14
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