Students' trust judgements in online health information seeking

被引:73
作者
Rowley, Jennifer [1 ]
Johnson, Frances [1 ]
Sbaffi, Laura [1 ]
机构
[1] Manchester Metropolitan Univ, Dept Informat & Commun, Manchester M15 6LL, Lancs, England
关键词
credibility; information literacy; online health information; students; trust; WORLD-WIDE-WEB; SITE CREDIBILITY; INTERNET; QUALITY; SEARCH; CONSUMERS; BEHAVIOR; EVALUATE; MODEL; USER;
D O I
10.1177/1460458214546772
中图分类号
R19 [保健组织与事业(卫生事业管理)];
学科分类号
100404 [儿少卫生与妇幼保健学];
摘要
As one of the most active groups of Internet users, students and other young people are active users of digital health information. Yet, research into young people's evaluation of health information is limited, and no previous studies have focused on trust formation. In addition, prior studies on adults' use of digital information do not reach a consensus regarding the key factors in trust formation. This study seeks to address this gap. A questionnaire-based survey was used to collect data from undergraduate students studying a variety of disciplines in one UK university. The Trust in Online Health Information Scale is proposed, and it includes the following dimensions: authority, style, content, usefulness, brand, ease of use, recommendation, credibility, and verification. In addition, inspection of responses to specific items/questions provides further insights into aspects of the information that were of specific importance in influencing trust judgements.
引用
收藏
页码:316 / 327
页数:12
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