AI-Mediated Communication: Definition, Research Agenda, and Ethical Considerations

被引：189

作者：

Hancock, Jeffrey T. ^{[1
]}

Naaman, Mor ^{[2
,3
]}

Levy, Karen ^{[2
]}

机构：

[1] Stanford Univ, Dept Commun, Stanford, CA 94305 USA

[2] Cornell Univ, Informat Sci Dept, Ithaca, NY 14850 USA

[3] Cornell Univ, Cornell Tech, New York, NY 10044 USA

来源：

JOURNAL OF COMPUTER-MEDIATED COMMUNICATION | 2020年 / 25卷 / 01期

基金：

美国国家科学基金会;

关键词：

Interpersonal Communication; Computer-Mediated Communication (CMC); Artificial Intelligence (AI); Artificial Intelligence-Mediated Communication (AI-MC); Language; Impression Formation; Relationships; Ethics; PERCEPTION;

D O I：

10.1093/jcmc/zmz022

中图分类号：

G2 [信息与知识传播];

学科分类号：

05 ; 0503 ;

摘要：

We define Artificial Intelligence-Mediated Communication (AI-MC) as interpersonal communication in which an intelligent agent operates on behalf of a communicator by modifying, augmenting, or generating messages to accomplish communication goals. The recent advent of AI-MC raises new questions about how technology may shape human communication and requires re-evaluation - and potentially expansion - of many of Computer-Mediated Communication's (CMC) key theories, frameworks, and findings. A research agenda around AI-MC should consider the design of these technologies and the psychological, linguistic, relational, policy and ethical implications of introducing AI into human-human communication. This article aims to articulate such an agenda.

引用

页码：89 / 100

页数：12

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