An agenda for research on the flexibility of manufacturing processes

Purpose - This paper, originally published in 1987, seeks to outline an agenda for conducting rigorous research into the flexibility of manufacturing processes. Design/methodology/approach - An initial domain for defining flexibility is established, specific measures are suggested, and sampling issues are discussed. There is also a discussion of relevant research problems that can be addressed once valid and reliable operationalisations exist. Findings - Its underlying premise is that current efforts are being impeded by the absence of operational measures for the concept. Originality/value - A useful historical perspective on manufacturing processes.