How employees respond to personal offense: The effects of blame attribution, victim status, and offender status on revenge and reconciliation in the workplace

被引:408
作者
Aquino, K [1 ]
Tripp, TM
Bies, RJ
机构
[1] Univ Delaware, Coll Business & Econ, Dept Business Adm, Newark, DE 19716 USA
[2] Washington State Univ, Dept Management & Syst, Vancouver, WA USA
[3] Georgetown Univ, McDonough Sch Business, Washington, DC 20057 USA
关键词
D O I
10.1037//0021-9010.86.1.52
中图分类号
B849 [应用心理学];
学科分类号
040203 ;
摘要
This study investigated the relationships between blame. victim and offender status. and the pursuit of revenge or reconciliation after a personal offense. Results from a sample of 141 government agency employees showed that blame is positively related to revenge and negatively related to reconciliation. In addition, victim-offender relative status moderated the relation between blame and revenge such that victims who blamed sought revenge more often when the offender's status was lower than their own. The victims' own absolute hierarchical status also moderated this relation such that lower. not higher, status employees who blamed sought revenge more often.
引用
收藏
页码:52 / 59
页数:8
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