An exploratory model of knowledge flow barriers within healthcare organizations

被引：56

作者：

Lin, Chinho ^{[1
,2
]}

Tan, Bertram ^{[3
]}

Chang, Shofang ^{[4
]}

机构：

[1] Natl Cheng Kung Univ, Dept Ind Management Sci, Tainan 70101, Taiwan

[2] Natl Cheng Kung Univ, Inst Informat Management, Tainan 70101, Taiwan

[3] Kun Shan Univ Technol, Inst Business Adm, Tainan, Taiwan

[4] Chia Nan Univ Pharm & Sci, Inst Hlth Informat & Management, Tainan, Taiwan

来源：

INFORMATION & MANAGEMENT | 2008年 / 45卷 / 05期

关键词：

knowledge flow barrier; medical knowledge; Cultural Historical Activity Theory (CHAT); qualitative approach; case study;

D O I：

10.1016/j.im.2008.03.003

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

Healthcare today is mainly knowledge-based and the diffusion of medical knowledge is imperative for proper treatment of patients. Our study of the industry explored barriers to knowledge flow using a Cultural Historical Activity Theory framework. Our work was exploratory and qualitative in nature, and consisted of three phases: in-depth interviews to explore medical knowledge flow barriers resulting in a model; a case study using a survey approach to test and modify the model; and a Delphi study to validate the generalizability of the model. We concluded that knowledge flow experienced five barriers: knowledge source, knowledge receiver, knowledge transfer, knowledge flow context, and the organizational context. Furthermore, these were correlated. (c) 2008 Elsevier B.V. All rights reserved.

引用

页码：331 / 339

页数：9

共 31 条

[11] Knowledge sourcing methods [J].

Gray, PH ;

Meister, DB .

INFORMATION & MANAGEMENT, 2006, 43 (02) :142-156

[12]

Hair JF., 1988, MULTIVARIATE DATA AN

[13] Support for the sense-making activity of managers [J].

Hasan, H ;

Gould, E .

DECISION SUPPORT SYSTEMS, 2001, 31 (01) :71-86

[14] Exploiting organizational knowledge in developing IS project cost and schedule estimates: An empirical study [J].

Henry, Raymond M. ;

McCray, Gordon E. ;

Purvis, Russell L. ;

Roberts, Tom L. .

INFORMATION & MANAGEMENT, 2007, 44 (06) :598-612

[15] The knowledge chain model: activities for competitiveness [J].

Holsapple, CW ;

Singh, M .

EXPERT SYSTEMS WITH APPLICATIONS, 2001, 20 (01) :77-98

[16]

Johnson D E, 1998, Health Care Strateg Manage, V16, P2

[17] INVESTIGATING THE NOT INVENTED HERE (NIH) SYNDROME - A LOOK AT THE PERFORMANCE, TENURE, AND COMMUNICATION PATTERNS OF 50 R-AND-D PROJECT GROUPS [J].

KATZ, R ;

ALLEN, TJ .

R & D MANAGEMENT, 1982, 12 (01) :7-19

[18]

*KPMG, 2003, KNOWL MAN RES REP

[19]

Kuutti K., 1996, Context and consciousness: Activity theory and human-computer interaction, V1744, P9

[20]

Mann Karen V, 2002, J Contin Educ Health Prof, V22, P69, DOI 10.1002/chp.1340220202

← 1 2 3 4 →