IMPLICIT VOICE THEORIES: TAKEN-FOR-GRANTED RULES OF SELF-CENSORSHIP AT WORK

被引:564
作者
Detert, James R. [1 ]
Edmondson, Amy C. [2 ]
机构
[1] Cornell Univ, Johnson Grad Sch Management, Ithaca, NY 14853 USA
[2] Harvard Univ, Sch Business, Cambridge, MA 02138 USA
关键词
EMPLOYEE SILENCE; PSYCHOLOGICAL SAFETY; VIEWS INFLUENCE; SELLING ISSUES; BEHAVIOR; CONTEXT; PERFORMANCE; LEADERSHIP; AUTOMATICITY; PERSONALITY;
D O I
10.5465/AMJ.2011.61967925
中图分类号
F [经济];
学科分类号
02 ;
摘要
In four studies, we examine implicit voice theories-taken-for-granted beliefs about when and why speaking up at work is risky or inappropriate. In Study 1, interview data from a large corporation suggest that fine-grained implicit theories underlie reluctance to voice even pro-organizational suggestions. Study 2 survey data address the generalizability of the implicit theories identified in Study 1. Studies 3 and 4 develop survey measures for five such theories, establishing the measures' discriminant validity and incremental predictive validity for workplace silence. Collectively, our results indicate that implicit voice theories are widely held and significantly augment explanation of workplace silence.
引用
收藏
页码:461 / 488
页数:28
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