It isn't just about choice: The potential of a public performance report to affect the public image of hospitals

被引：28

作者：

Hibbard, JH ^{[1
]}

Stockard, J ^{[1
]}

Tusler, M ^{[1
]}

机构：

[1] Univ Oregon, Eugene, OR 97403 USA

来源：

MEDICAL CARE RESEARCH AND REVIEW | 2005年 / 62卷 / 03期

关键词：

quality of health care; report cards; hospital performance;

D O I：

10.1177/1077558705275415

中图分类号：

R19 [保健组织与事业（卫生事业管理）];

学科分类号：

摘要：

Can a well-designed public performance report affect the public image of hospitals? Using a pre/postdesign and telephone interviews, consumer views and reports of their use of public hospital report are examined. The findings show that the report did influence consumer views about the quality of individual hospitals in the community 2 to 4 months after the release of the report.

引用

页码：358 / 371

页数：14

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