The management of organizational justice

被引:544
作者
Cropanzano, Russell [1 ]
Bowen, David E.
Gilliland, Stephen W. [1 ]
机构
[1] Univ Arizona, Eller Coll Management, Dept Management & Org, Tucson, AZ 85721 USA
关键词
D O I
10.5465/AMP.2007.27895338
中图分类号
F [经济];
学科分类号
02 ;
摘要
Organizational justice has the potential to create powerful benefits for organizations and employees alike. These include greater trust and commitment, improved job performance, more helpful citizenship behaviors, improved customer satisfaction, and diminished conflict. We demonstrate the management of organizational justice with some suggestions for building fairness into widely used managerial activities. These include hiring, performance appraisal, reward systems, conflict management, and downsizing.
引用
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页码:34 / 48
页数:15
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