This study explores the gaps of knowledge management (KM) activities for the enterprise to build a framework that would analyze the corporate knowledge needs, and identifies any inhibitors to success of the implementation activities of the KM system. Based on the literature review, expert interviews and questionnaire, we categorize the five management gaps in implementation of KM activities and illustrate the links between KM activities and corporate performance. The results also reveal that corporate performance is significantly influenced by these management gaps. (c) 2005 Elsevier Ltd. All rights reserved.
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页码:163 / 173
页数:11
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Desouza K., 2003, EUROPEAN MANAGEMENT, V21, P62, DOI DOI 10.1016/S0263-2373(02)00152-4
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Univ Kentucky, Carol M Gatton Coll Business & Econ, Sch Management, Lexington, KY 40506 USAUniv Kentucky, Carol M Gatton Coll Business & Econ, Sch Management, Lexington, KY 40506 USA
Holsapple, CW
Singh, M
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机构:Univ Kentucky, Carol M Gatton Coll Business & Econ, Sch Management, Lexington, KY 40506 USA
机构:
Univ Kentucky, Carol M Gatton Coll Business & Econ, Sch Management, Lexington, KY 40506 USAUniv Kentucky, Carol M Gatton Coll Business & Econ, Sch Management, Lexington, KY 40506 USA
Holsapple, CW
Singh, M
论文数: 0引用数: 0
h-index: 0
机构:Univ Kentucky, Carol M Gatton Coll Business & Econ, Sch Management, Lexington, KY 40506 USA