The impact of social work environment, teamwork characteristics, burnout, and personal factors upon intent to leave among European nurses

被引:184
作者
Estryn-Behar, Madeleine
Van der Heijden, Beatrice I. J. M.
Oginska, Halszka
Camerino, Donatella
Le Nezet, Olivier
Conway, Paul Maurice
Fry, Clementine
Hasselhorn, Hans-Martin
机构
[1] Hop Hotel Dieu, AP HP, SCMT, Dept Occupat Hlth, F-75004 Paris, France
[2] Univ Twente, Open Univ Netherlands, Maastricht Sch Management, Enschede, Netherlands
[3] Jagiellonian Univ, Coll Med, Dept Ergonom & Effort Physiol, Krakow, Poland
[4] Univ Milan, Fdn IRCCS, Osped Maggiore Policlin, Dept Occupat Hlth, Milan, Italy
[5] Univ Wuppertal, Dept Safety Engn, Wuppertal, Germany
关键词
teamwork; burnout; nursing; premature departure; cross-cultural approach;
D O I
10.1097/MLR.0b013e31806728d8
中图分类号
R19 [保健组织与事业(卫生事业管理)];
学科分类号
摘要
Objectives: Europe's nursing shortage calls for more effective ways to recruit and retain nurses. This contribution aims to clarify whether and how social work environment, teamwork characteristics, burnout, and personal factors are associated with nurses' intent to leave (ITL). Methods: Our sample comprises 28,561 hospital-based nurses from 10 European countries. Different occupational levels have been taken into account: qualified registered nurses (n = 18,594), specialized nurses (n = 3957), head nurses (n = 3256), and nursing aides and ancillary staff (n = 2754). Results: Our outcomes indicate that ITL is quite prevalent across Europe, although we have found some differences across the countries depending on working conditions and economic situation. Quality of teamwork, interpersonal relationships, career development possibilities, uncertainty regarding treatment, and influence at work are associated with nurses' decision to leave the profession across Europe, notwithstanding some country-specific outcomes. A serious lack of quality of teamwork seems to be associated with a 5-fold risk of ITL in 7 countries. As far as personal factors are concerned, our data support the hypothesized importance of work-family conflicts, satisfaction with pay, and burnout. A high burnout score seems to be associated with 3 times the risk of ITL in 5 countries. Conclusions: To prevent premature leaving, it is important to expand nurses' expertise, to improve working processes through collaboration and multidisciplinary teamwork, and to develop team training approaches and ward design facilitating teamwork.
引用
收藏
页码:939 / 950
页数:12
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