A metric for measuring knowledge codification in organisation learning

被引:31
作者
Albino, V [1 ]
Garavelli, AC [1 ]
Schiuma, G [1 ]
机构
[1] Univ Basilicata, I-85100 Potenza, Italy
关键词
performance metrics; knowledge codification; organisation learning;
D O I
10.1016/S0166-4972(00)00058-4
中图分类号
T [工业技术];
学科分类号
08 ;
摘要
In the management literature, even if knowledge has been recognised as a critical resource for the competitive success of firms, only a few studies have proposed operative approaches to analyse the effect of the transformation of the type of knowledge on system performance. In this paper, a definition of knowledge is provided to support an operative classification of the type of knowledge. A metric is proposed to measure different knowledge codification levels. This metric is useful for supporting the learning processes in the organisation. A case example dealing with the knowledge codification of a specific phase of a real production system, i.e. leather cutting in sofa production, is discussed. (C) 2001 Elsevier Science Ltd. All rights reserved.
引用
收藏
页码:413 / 422
页数:10
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