Status Conflict in Groups

被引:320
作者
Bendersky, Corinne [1 ]
Hays, Nicholas A. [1 ]
机构
[1] Univ Calif Los Angeles, Anderson Sch, Los Angeles, CA 90095 USA
关键词
conflict; status; group; DECISION-MAKING; SOCIAL-STATUS; COALITION-FORMATION; MANAGEMENT TEAMS; POWER; TASK; PERFORMANCE; LEADERSHIP; PERSONALITY; COMPLEMENTARITY;
D O I
10.1287/orsc.1110.0734
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
We introduce status conflicts-defined as disputes over people's relative status (i.e., respect) positions in their group's social hierarchy-as a key group process that affects task group performance. Using mixed research methods, we qualitatively identify the characteristics of status conflicts, validate a four-item survey scale that distinctly measures status conflict, and investigate the relationship between status conflict and group performance. We determine that status conflict exerts a significant negative, main effect, moderates the effects of task conflict on group performance, and hurts performance by undermining information sharing more than other types of conflict do.
引用
收藏
页码:323 / 340
页数:18
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