User information satisfaction, job satisfaction and computer background: An exploratory study

被引:36
作者
Ang, J
Soh, PH
机构
[1] Department of Decision Sciences, Faculty of Business Administration, National University of Singapore, Singapore 0511
关键词
UIS; job satisfaction; computer background characteristics;
D O I
10.1016/S0378-7206(97)00030-X
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
The relationships among user information satisfaction (UIS), job satisfaction and the users' computer background were examined. UIS was measured using a modified version of the short-form of UIS, while job satisfaction was measured using the short-form Minnesota satisfaction questionnaire (MSQ). We found that UIS provides a sound indication of job satisfaction. However, none of the user computer-background parameters has any significant effect on UIS and job satisfaction. Data for the study were collected from three large organizations which had similar organizational structure and comparable information systems maturity; people who used computer as part of their jobs were randomly selected to take part in the study. A study with more organizations would yield better results. (C) 1997 Elsevier Science B.V.
引用
收藏
页码:255 / 266
页数:12
相关论文
共 33 条
  • [2] DEVELOPMENT OF A TOOL FOR MEASURING AND ANALYZING COMPUTER USER SATISFACTION
    BAILEY, JE
    PEARSON, SW
    [J]. MANAGEMENT SCIENCE, 1983, 29 (05) : 530 - 545
  • [3] BARONAS AM, 1988, MIS Q MAR, P111
  • [4] Baroudi J. J., 1988, Journal of Management Information Systems, V4, P44
  • [5] Cheney P. H., 1986, Journal of Management Information Systems, V3, P65
  • [6] CHENEY PH, 1982, ACAD MANAGE J, V25, P170, DOI 10.5465/256032
  • [7] END-USER TRAINING AND LEARNING - INTRODUCTION
    COMPEAU, D
    OLFMAN, L
    SEIN, M
    WEBSTER, J
    [J]. COMMUNICATIONS OF THE ACM, 1995, 38 (07) : 24 - 26
  • [8] WHAT IS BEING DONE TO MEASURE USER SATISFACTION WITH EDP/MIS
    CONRATH, DW
    MIGNEN, OP
    [J]. INFORMATION & MANAGEMENT, 1990, 19 (01) : 7 - 19
  • [9] CYERT RM, 1963, BEHAVIORAL THEORY FI
  • [10] DAVIS FD, 1989, MIS Q, V13, P259