A personalized recommendation system based on product taxonomy for one-to-one marketing online

被引:70
作者
Hung, LP [1 ]
机构
[1] No Taiwan Inst Sci & Technol, Dept Informat Management, Taipei 112, Taiwan
关键词
personalized recommendation system; one-to-one marketing; product taxonomy; customer classification;
D O I
10.1016/j.eswa.2005.04.016
中图分类号
TP18 [人工智能理论];
学科分类号
081104 ; 0812 ; 0835 ; 1405 ;
摘要
Nowadays, Electronic Commerce (EC) provides a new gateway for customers shopping online. One of the most significant advantages offered by online shops is convenience. Online shopping is no longer a time-consuming task and, in fact, is an energy-saving activity. Therefore, shortening customers' product searching time is the key to an online shop's success. In order to serve customers instantly and efficiently, it is essential to recognize each customer's unique and particular needs and recommend a personalized shopping list. In this paper, we construct a recommendation system based on a modified product taxonomy and customer classification to identify customers' shopping behavior: product addictive, brand addictive or a hybrid addictive. By analyzing each customer's preferred brand or product, our proposed system can recommend products to customers either at the general or at the specific levels. (C) 2005 Elsevier Ltd. All rights reserved.
引用
收藏
页码:383 / 392
页数:10
相关论文
共 17 条
[11]   Web personalization expert with combining collaborative filtering and association rule mining technique [J].
Lee, CH ;
Kim, YH ;
Rhee, PK .
EXPERT SYSTEMS WITH APPLICATIONS, 2001, 21 (03) :131-137
[12]   The role of personalization in service encounters [J].
Mittal, B ;
Lassar, WM .
JOURNAL OF RETAILING, 1996, 72 (01) :95-109
[13]   Personalization on the net using Web mining [J].
Mulvenna, MD ;
Anand, SS ;
Büchner, AG .
COMMUNICATIONS OF THE ACM, 2000, 43 (08) :123-125
[14]  
SHARDANAND U, 1995, P C HUM FACT COMP SY
[15]   Feature-based recommendations for one-to-one marketing [J].
Weng, SS ;
Liu, MJ .
EXPERT SYSTEMS WITH APPLICATIONS, 2004, 26 (04) :493-508
[16]  
YAN NL, 2002, P 1 INT C MACH LEARN, P1075
[17]   Data mining and personalization technologies [J].
Yu, PS .
6TH INTERNATIONAL CONFERENCE ON DATABASE SYSTEMS FOR ADVANCED APPLICATIONS, PROCEEDINGS, 1999, :6-13