Bound in honor: How honor values and insults affect the experience and management of conflicts

被引:19
作者
Beersma, B
Harinck, F
Gerts, MJJ
机构
[1] Univ Amsterdam, Dept Psychol, NL-1018 WB Amsterdam, Netherlands
[2] Leiden Univ, NL-2300 RA Leiden, Netherlands
关键词
honor values; insults; conflict management;
D O I
10.1108/eb022892
中图分类号
G2 [信息与知识传播];
学科分类号
05 ; 0503 ;
摘要
A quasi-experiment tested the effects of honor values and the use of insults by the other party on perceived conflict, negative emotions, and intentions to behave distributively and integratively during a workplace conflict. After honor values were measured, participants read a scenario in which a conflict was described. lit the scenarios, we manipulated whether the other party used an insult by describing the other party's statements such that either all insult was uttered or no insult was uttered. Consistent with our hypotheses, results showed that conflicts in which the other party used an insult lead to higher ratings of perceived conflict, more negative emotions, and stronger intentions to engage in distributive behavior than conflicts in which the other party did not use all insult in high-honor-value participants, but not in low-honor-value participants. Mediation analyses showed that the interactive effect of honor values and other. party's insults on intentions to behave distributively could be explained by perceived conflict and negative emotions.
引用
收藏
页码:75 / 94
页数:20
相关论文
共 55 条
[1]   The influence of anger and compassion on negotiation performance [J].
Allred, KG ;
Mallozzi, JS ;
Matsui, F ;
Raia, CP .
ORGANIZATIONAL BEHAVIOR AND HUMAN DECISION PROCESSES, 1997, 70 (03) :175-187
[2]  
[Anonymous], STAT PRINCIPLES EXPT
[3]  
[Anonymous], 1998, Social psychology across cultures
[4]  
[Anonymous], 1998, International Review of Industrial and Organizational Psychology
[5]  
[Anonymous], HDB PERSONALITY THEO
[6]  
Baron R. A., 1990, International Journal of Conflict Management, V1, P133
[7]   COUNTERING THE EFFECTS OF DESTRUCTIVE CRITICISM - THE RELATIVE EFFICACY OF 4 INTERVENTIONS [J].
BARON, RA .
JOURNAL OF APPLIED PSYCHOLOGY, 1990, 75 (03) :235-245
[8]   THE MODERATOR MEDIATOR VARIABLE DISTINCTION IN SOCIAL PSYCHOLOGICAL-RESEARCH - CONCEPTUAL, STRATEGIC, AND STATISTICAL CONSIDERATIONS [J].
BARON, RM ;
KENNY, DA .
JOURNAL OF PERSONALITY AND SOCIAL PSYCHOLOGY, 1986, 51 (06) :1173-1182
[9]   Bargainer characteristics in distributive and integrative negotiation [J].
Barry, B ;
Friedman, RA .
JOURNAL OF PERSONALITY AND SOCIAL PSYCHOLOGY, 1998, 74 (02) :345-359
[10]   Negotiation [J].
Bazerman, MH ;
Curhan, JR ;
Moore, DA ;
Valley, KL .
ANNUAL REVIEW OF PSYCHOLOGY, 2000, 51 :279-314