A cognitive (attributions)-emotion model of observer reactions to free-riding poor performers

Whereas most free-riding research has focused on limiting free-riding and on understanding free-riding motives, we were concerned with capturing the psychological processes used by observers to interpret the poor performance behavior of a team member. Using a sample of 268 observers of a simulated team interaction, we found that peer reactions to a poor performance could be explained through attribution theory (AT). Poor performers perceived as possessing high general cognitive ability (g) and low conscientiousness traits were more likely to be rated high on free-riding when compared to those perceived as possessing low g/low conscientiousness traits. In addition, AT helped explain observer anger and intent to punish free-riders.