Internet-based diagnosis of assembly systems

A high availability is of particular importance for modern assembly systems to ensure the return of the high investment costs. Due to the complexity of the occurring failures and the world-wide use of the systems the manufacturer must provide a global service. Therefore an internetbased diagnosis system was developed, which can be used both for local and for remote diagnosis. The system provides different programs for visualisation and failure diagnosis. These are based on a central knowledge data base that contains ail relevant information.