Supporting skill-, rule-, and knowledge-based behaviour through an ecological interface: An industry-scale application

被引:22
作者
Drivalou, Sotiria [1 ]
Marmaras, Nicolas [1 ]
机构
[1] Natl Tech Univ Athens, Sch Mech Engn, Ergon Unit, GR-15780 Athens, Greece
关键词
Skill-; rule-; and knowledge-based behaviour; Cognitive support; Ecological interface; Electricity distribution systems; WORK DOMAIN ANALYSIS; SYSTEM-DESIGN; REPRESENTATION; ADAPTATION;
D O I
10.1016/j.ergon.2009.08.012
中图分类号
T [工业技术];
学科分类号
08 ;
摘要
The present paper deals with a screen-based ecological interface designed to support the operators' work in a medium voltage electricity distribution control room. More specifically, the focus is placed on how the designed interface supports operators in skill-, rule-, or knowledge-based behaviour, as well as in the transition between the three levels of behaviour. The aim of this work is to multiply the examples of ecological interface designs for industry-scale applications, in order to contribute to the maturation of this promising design approach for complex socio-technical systems. Relevance to industry: Ecological Interface Design has shown its value in diverse domains. Present work is expected to become a prototypical case for the electricity distribution industry, as it demonstrates the applicability and effectiveness of ecological design for domain operations. (C) 2009 Elsevier B.V. All rights reserved.
引用
收藏
页码:947 / 965
页数:19
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