Patients' trust in physicians: Many theories, few measures, and little data

被引:451
作者
Pearson, SD
Raeke, LH
机构
[1] Harvard Univ, Sch Med, Ctr Eth Managed Care, Boston, MA USA
[2] Harvard Pilgrim Hlth Care, Boston, MA USA
关键词
D O I
10.1046/j.1525-1497.2000.11002.x
中图分类号
R19 [保健组织与事业(卫生事业管理)];
学科分类号
摘要
Trust is one of the central features of patient-physician relationships. Rapid changes in the health care system are feared by many to be threatening patients' trust in their physicians. Yet, despite its acknowledged importance and potential fragility, rigorous efforts to conceptualize and measure patient trust have been relatively few. This article presents a synopsis of theories about patient trust and the evolution of methods to measure it. Clinicians, educators, and researchers interested in this area may find this information useful in practice and teaching. The gaps identified in our knowledge about trust can help target new efforts to strengthen the methodological basis of work to understand this vital element of medical relationships.
引用
收藏
页码:509 / 513
页数:5
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