Psychiatric vocational rehabilitation: Where are the customers' views?

The purpose of this article is to review the research literature on people with psychiatric disabilities and employment outcomes. The bulk of this knowledge has been gathered using methods that rely on statistical techniques based on the notion of probability. Missing from our current knowledge base is how people with psychiatric disabilities view their own employment experiences. An argument is presented for researchers to incorporate qualitative methods into their work to ensure that personal experiences of work are explored and documented.