Hostile Attribution Bias and Negative Reciprocity Beliefs Exacerbate Incivility's Effects on Interpersonal Deviance

被引:86
作者
Wu, Long-Zeng [1 ]
Zhang, Haina [2 ]
Chiu, Randy K. [3 ]
Kwan, Ho Kwong [1 ]
He, Xiaogang [1 ]
机构
[1] Shanghai Univ Finance & Econ, Sch Int Business Adm, Shanghai 200433, Peoples R China
[2] Univ Glasgow, Adam Smith Business Sch, Glasgow G12 8QQ, Lanark, Scotland
[3] Hong Kong Baptist Univ, Dept Management, Kowloon Tong, Hong Kong, Peoples R China
基金
中国国家自然科学基金;
关键词
Deviance; Hostile attribution bias; Incivility; Negative reciprocity beliefs; ABUSIVE SUPERVISION; WORKPLACE DEVIANCE; MODERATING ROLE; INDIVIDUAL-DIFFERENCES; WORK; MISTREATMENT; IMPACT; NORM; RECONCILIATION; ORGANIZATIONS;
D O I
10.1007/s10551-013-1658-6
中图分类号
F [经济];
学科分类号
02 ;
摘要
The purpose of this study was to examine the moderating roles of hostile attribution bias and negative reciprocity beliefs in the relationship between workplace incivility, as perceived by employees, and their interpersonal deviance. Data were collected using a three-wave survey research design. Participants included 233 employees from a large manufacturing company in China. Hierarchical regression analyses were used to test the hypothesized relationships. Our study revealed that hostile attribution bias and negative reciprocity beliefs strengthened the positive relationship between workplace incivility and interpersonal deviance. This relationship was the most positive when both hostile attribution bias and negative reciprocity beliefs were high. The findings provided evidence that directing employees to depress hostile attribution bias and negative reciprocity beliefs may attenuate the effects of workplace incivility on interpersonal deviance. Implications for theory, research, and management practice are discussed.
引用
收藏
页码:189 / 199
页数:11
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