Biased information search in group decision making

被引:252
作者
Schulz-Hardt, S
Frey, D
Lüthgens, C
Moscovici, S
机构
[1] Univ Munich, Social Psychol Unit, Inst Psychol, D-80802 Munich, Germany
[2] Ecole Hautes Etud Sci Sociales, Lab Psychol Sociale, Paris, France
关键词
D O I
10.1037/0022-3514.78.4.655
中图分类号
B84 [心理学];
学科分类号
04 ; 0402 ;
摘要
Research has shown that people prefer supporting to conflicting information when making decisions. Whether this biased information search also occurs in group decision making was examined in three experiments. Experiment 1 indicated that groups as well as individuals prefer supporting information and that the strength of this bias depends on the distribution of the group members' initial decision preferences. The more group members had chosen the same alternative prior to the group discussion (group homogeneity), the more strongly the group preferred information supporting that alternative. Experiment 2 replicated these results with managers. Experiment 3 showed that the differences between homogeneous and heterogeneous groups reflect group-level processes. Higher commitment and confidence in homogeneous groups mediated this effect. Functional and dysfunctional aspects of biased information seeking in group decision making are discussed.
引用
收藏
页码:655 / 669
页数:15
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