Bots Acting Like Humans: Understanding and Preventing Harm

被引:18
作者
Daniel, Florian [1 ]
Cappiello, Cinzia [1 ]
Benatallah, Boualem [2 ]
机构
[1] Politecn Milan, Milan, Italy
[2] Univ New South Wales, Sydney, NSW, Australia
关键词
Facebook;
D O I
10.1109/MIC.2019.2893137
中图分类号
TP31 [计算机软件];
学科分类号
081202 ; 0835 ;
摘要
Bots are algorithmically driven entities that act like humans in conversations via Twitter, on Facebook, in chats or Q&A sites. This paper studies how they may affect online conversations, provides a taxonomy of harms that may be caused, and discusses how to prevent harm by studying when abuses occur.
引用
收藏
页码:40 / 49
页数:10
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