An adoption model for mobile banking in Ghana

被引：115

作者：

Crabbe, Margaret ^{[1
]}

Standing, Craig ^{[1
]}

Standing, Susan ^{[1
]}

Karjaluoto, Heikki ^{[2
]}

机构：

[1] Edith Cowan Univ, Sch Management, Joondalup, WA 6027, Australia

[2] Univ Jyvaskyla, Sch Business & Econ, FIN-40014 Jyvaskyla, Finland

来源：

INTERNATIONAL JOURNAL OF MOBILE COMMUNICATIONS | 2009年 / 7卷 / 05期

关键词：

mobile banking; mobile communications; technology adoption models; TAM; Ghana; TECHNOLOGY ACCEPTANCE MODEL; USER ACCEPTANCE; INFORMATION-TECHNOLOGY; SATISFACTION; CULTURES;

D O I：

10.1504/IJMC.2009.024391

中图分类号：

G2 [信息与知识传播];

学科分类号：

05 ; 0503 ;

摘要：

The impact of social and cultural factors on the adoption of technology still requires much research. To investigate it more fully, we examine the reasons for the adoption and non-adoption of mobile banking in Ghana. Through a survey of 271 people in Ghana, it has been found that social and cultural factors in the form of perceived credibility, facilitating conditions, perceived elitisation and demographic factors do play a significant role in adoption decisions. It has been found that elitisation of technology and services can be a positive influence for adopters whilst being a negative influence for non-adopters. In addition, perceived credibility and facilitating conditions also influence attitudes towards the technology. When these factors are added to a range of demographic factors, the impact of the social and cultural features of the context of studies can be seen as significant.

引用

页码：515 / 543

页数：29

共 43 条

[21] Kline R.B., 2016, Principles and Practice of Structural Equation Modeling
[22] Generalizing generalizability in information systems research
Lee, AS
Baskerville, RL
[J]. INFORMATION SYSTEMS RESEARCH, 2003, 14 (03) : 221 - 243
[23] Technology acceptance model for wireless Internet
Lu, U
Yu, CS
Liu, C
Yao, JE
[J]. INTERNET RESEARCH, 2003, 13 (03) : 206 - 222
[24] Toward an understanding of the behavioral intention to use mobile banking
Luarn, P
Lin, HH
[J]. COMPUTERS IN HUMAN BEHAVIOR, 2005, 21 (06) : 873 - 891
[25] MOORE GC, 2002, INFORM SYST RES, V2, P192
[26] Pedersen P.E., 2002, The adoption of mobile parking service: Instrumentality and expressiveness
[27] RASK M, 2001, AMA WINT MARK ED C
[28] Rogers E.M., 1995, DIFFUSION INNOVATION, P25, DOI DOI 10.1007/978-3-642-79868-9_2
[29] SANGHIRAN S, 2000, IEEE COMMUNICATIONS, V38, P2
[30] Scornavacca E., 2007, International Electronic Finance, V1, P304, DOI 10.1504/IJEF.2007.011501

← 1 2 3 4 5 →