Measuring the extent of EDI usage in complex organizations: Strategies and illustrative examples

被引:196
作者
Massetti, B [1 ]
Zmud, RW [1 ]
机构
[1] FLORIDA STATE UNIV,COLL BUSINESS,TALLAHASSEE,FL 32306
关键词
EDI; interorganizational information systems; information systems usage; information systems measurement;
D O I
10.2307/249659
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
As interest into the nature and value of Electronic Data Interchange (EDI) within organizations continues to grow, it becomes increasingly desirable to establish a tactical linkage between the strategic value of EDI and observed operational benefits. This article provides such a tactical linkage by presenting an approach to EDI measurement consisting of four facets: volume, diversity, breadth, and depth of a firm's EDI initiatives. Each of these facets is defined and then described through its application within the contexts of seven case sites, where each case site represents a strategic business unit having a long, successful history of EDI use. The article concludes with suggestions for both practice and research.
引用
收藏
页码:331 / 345
页数:15
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