An exploratory study of cognitive effort involved in decision under Framing-an application of the eye-tracking technology

被引:85
作者
Kuo, Feng-Yang [2 ]
Hsu, Chiung-Wen [1 ]
Day, Rong-Fuh [3 ]
机构
[1] Cheng Shiu Univ, Dept Informat Management, Kaohsiung, Taiwan
[2] Natl Sun Yat Sen Univ, Coll Management, Dept Informat Management, Kaohsiung 80424, Taiwan
[3] Natl Chi Nan Univ, Dept Informat Management, Nantou, Taiwan
关键词
Eye tracking; Framing effect; Prospect theory; Decision making; Cognitive effort; RISKY DECISIONS; PROSPECT-THEORY; CHOICE; INFORMATION; FRAMES; INTENTIONS; THINKING; RATIONALITY; MOTIVATION; EXPERIENCE;
D O I
10.1016/j.dss.2009.06.011
中图分类号
TP18 [人工智能理论];
学科分类号
081104 ; 0812 ; 0835 ; 1405 ;
摘要
The framing effect, proposed by Tversky and Kahneman [A. Tversky. D. Kahneman, The framing of decisions and the psychology of choice, Science 211 (4481) (1981) 453-458.], refers to the phenomenon that varying the presentations of the same problem can systematically affect the choice one makes. In this research we have reviewed a literature related to the framing effect and neurobiological studies of emotion. This review leads us to conceptualize that framing may induce emotion, which in turn impinges on the level of cognitive effort that subsequently shapes the framing effect. We then employ the eye-tracking technology to explore the differences in cognitive effort under both positive and negative framing conditions. Among the four experimental problems, disease and gambling problems are found to exhibit the framing effect, while the kittens' therapy and the plant problem do not. In analyzing the level of eye movement for the four problems. we find that cognitive effort asymmetry plays a critical role in the production of the framing effect. That is, for the two problems that display the framing effect, subjects expend more effort in the negative framing condition than they do in the positive, yet the framing effect persists, indicating that they cannot change their cognitive inertia despite this increase in cognitive effort. The finding has potential implications for the design of information presentation to facilitate decision making. (C) 2009 Elsevier B.V. All rights reserved.
引用
收藏
页码:81 / 91
页数:11
相关论文
共 73 条
[1]  
[Anonymous], EXECUTIVE EFFECT CON
[2]   AN EXPERIMENTAL PROGRAM INVESTIGATING COLOR-ENHANCED AND GRAPHICAL INFORMATION PRESENTATION - AN INTEGRATION OF THE FINDINGS [J].
BENBASAT, I ;
DEXTER, AS ;
TODD, P .
COMMUNICATIONS OF THE ACM, 1986, 29 (11) :1094-1105
[3]   WHEN TO ACCENTUATE THE NEGATIVE - THE EFFECTS OF PERCEIVED EFFICACY AND MESSAGE FRAMING ON INTENTIONS TO PERFORM A HEALTH-RELATED BEHAVIOR [J].
BLOCK, LG ;
KELLER, PA .
JOURNAL OF MARKETING RESEARCH, 1995, 32 (02) :192-203
[4]   HAPPINESS AND STEREOTYPIC THINKING IN SOCIAL JUDGMENT [J].
BODENHAUSEN, GV ;
KRAMER, GP ;
SUSSER, K .
JOURNAL OF PERSONALITY AND SOCIAL PSYCHOLOGY, 1994, 66 (04) :621-632
[5]   FRAMING EFFECTS AND THE DISTRIBUTIVE ASPECT OF INTEGRATIVE BARGAINING [J].
BOTTOM, WP ;
STUDT, A .
ORGANIZATIONAL BEHAVIOR AND HUMAN DECISION PROCESSES, 1993, 56 (03) :459-474
[6]   OPTIMAL EXPERIENCE IN WORK AND LEISURE [J].
CSIKSZENTMIHALYI, M ;
LEFEVRE, J .
JOURNAL OF PERSONALITY AND SOCIAL PSYCHOLOGY, 1989, 56 (05) :815-822
[7]  
Csikszentmihalyi M., 1990, Flow: The Psychology of Optimal Experience. Harper Perennial Modern Classics
[8]   Frames, biases, and rational decision-making in the human brain [J].
De Martino, Benedetto ;
Kumaran, Dharshan ;
Seymour, Ben ;
Dolan, Raymond J. .
SCIENCE, 2006, 313 (5787) :684-687
[9]   Understanding overbidding: using the neural circuitry of reward to design economic auctions [J].
Delgado, Mauricio R. ;
Schotter, Andrew ;
Ozbay, Erkut Y. ;
Phelps, Elizabeth A. .
SCIENCE, 2008, 321 (5897) :1849-1852
[10]   The rationalizing effects of cognitive load on emotion-based trade-off avoidance [J].
Drolet, A ;
Luce, MF .
JOURNAL OF CONSUMER RESEARCH, 2004, 31 (01) :63-77