Translating teamwork behaviours from aviation to healthcare: development of behavioural markers for neonatal resuscitation

被引:114
作者
Thomas, EJ
Sexton, JB
Helmreich, RL
机构
[1] Univ Texas, Sch Med, Ctr Excellence Patient Safety Res & Practice, Houston, TX 77030 USA
[2] Univ Texas, Sch Med, Dept Med, Div Gen Med, Houston, TX 77030 USA
[3] Univ Texas, Dept Psychol, Human Factors Res Project, Austin, TX 78712 USA
来源
QUALITY & SAFETY IN HEALTH CARE | 2004年 / 13卷
关键词
D O I
10.1136/qshc.2004.009811
中图分类号
R19 [保健组织与事业(卫生事业管理)];
学科分类号
摘要
Improving teamwork in healthcare may help reduce and manage errors. This paper takes a step toward that goal by ( 1) proposing a set of teamwork behaviours, or behavioural markers, for neonatal resuscitation; ( 2) presenting a data form for recording observations about these markers; and ( 3) comparing and contrasting different sets of teamwork behaviours that have been developed for healthcare. Data from focus groups of neonatal providers, surveys, and video recordings of neonatal resuscitations were used to identify some new teamwork behaviours, to translate existing aviation team behaviours to this setting, and to develop a data collection form. This behavioural marker audit form for neonatal resuscitation lists and defines 10 markers that describe specific, observable behaviours seen during the resuscitation of newborn infants. These markers are compared with those developed by other groups. Future research should determine the relations among these behaviours and errors, and test their usefulness in measuring the impact of team training interventions.
引用
收藏
页码:I57 / I64
页数:8
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