Performance-based contracting for human services: Does it work?

被引:37
作者
Martin, LL [1 ]
机构
[1] Univ Cent Florida, Ctr Community Partnerships, Coll Hlth & Publ Affairs, Orlando, FL 32816 USA
来源
ADMINISTRATION IN SOCIAL WORK | 2005年 / 29卷 / 01期
关键词
contracting; performance-based; outcome; outputs; quality;
D O I
10.1300/J147v29n01_05
中图分类号
C93 [管理学]; D035 [国家行政管理]; D523 [行政管理]; D63 [国家行政管理];
学科分类号
12 ; 1201 ; 1202 ; 120202 ; 1204 ; 120401 ;
摘要
Performance-based contracting is receiving increased attention today as a method of improving the efficiency, quality and effectiveness of human service delivery. This article looks at the performance-based contracting activities of selected state human service agencies, the approaches being used and the results being achieved. The article concludes that performance-based contracting for human services does appear to be accomplishing its objective: changing the behavior of contractors to focus more on performance.
引用
收藏
页码:63 / 77
页数:15
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