Situation invisibility and attribution in distributed collaborations

被引:66
作者
Cramton, Catherine Durnell
Orvis, Kara L.
Wilson, Jeanne M.
机构
[1] George Mason Univ, Sch Management, Fairfax, VA 22030 USA
[2] Aptima Inc, Woburn, MA 01801 USA
[3] Coll William & Mary, Sch Business, Williamsburg, VA 23187 USA
关键词
attribution; virtual teams; distributed teams; dispersed teams; teams;
D O I
10.1177/0149206307302549
中图分类号
F [经济];
学科分类号
02 ;
摘要
This article expands theoretical and empirical understanding of interpersonal relationships under distributed conditions by highlighting the importance and consequences of situation invisibility In a laboratory study, the authors demonstrate that distributed teammates are significantly more likely than collocated teammates to make internal dispositional attributions rather than situational attributions concerning negative partner behavior because of situation invisibility These dispositional attributions in turn affect relational outcomes such as satisfaction and cohesion. The authors also demonstrate the impact of situational explanation as an antidote to situation invisibility.
引用
收藏
页码:525 / 546
页数:22
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