The impact of personal dispositions on information sensitivity, privacy concern and trust in disclosing health information online

被引:601
作者
Bansal, Gaurav [2 ]
Zahedi, Fatemeh Mariam [1 ]
Gefen, David [3 ]
机构
[1] Univ Wisconsin, MIS Area, Sch Business, Milwaukee, WI 53201 USA
[2] Univ Wisconsin, Dept Business Adm, Green Bay, WI USA
[3] Drexel Univ, Philadelphia, PA 19104 USA
关键词
Information privacy concern; Utility Theory; Trust; Health status; Personality; Personal dispositions; Information sensitivity; Intrinsic factors; Intrinsic and extrinsic perspectives of trust; E-COMMERCE; MEDICAL-RECORDS; 5-FACTOR MODEL; TRAITS; PERFORMANCE; TECHNOLOGY; DIMENSIONS; RISK; DETERMINANTS; MARKETPLACES;
D O I
10.1016/j.dss.2010.01.010
中图分类号
TP18 [人工智能理论];
学科分类号
081104 ; 0812 ; 0835 ; 1405 ;
摘要
Reluctance to provide personal health information could impede the success of web-based healthcare services. This paper focuses on the role of personal dispositions in disclosing health information online. The conceptual model argues that individuals' intention to disclose such information depends on their trust, privacy concern, and information sensitivity, which are determined by personal dispositions-personality traits, information sensitivity, health status, prior privacy invasions, risk beliefs, and experience-acting as intrinsic antecedents of trust. The data (collected via a lab experiment) and the analysis shed light on the role of personal dispositions. This could assist in enhancing healthcare websites and increase the success of online delivery of health services. (C) 2010 Elsevier B.V. All rights reserved.
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页码:138 / 150
页数:13
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