Performance implications of leader briefings and team-interaction training for team adaptation to novel environments

被引:444
作者
Marks, MA [1 ]
Zaccaro, SJ
Mathieu, JE
机构
[1] Florida Int Univ, Dept Psychol, Miami, FL 33199 USA
[2] George Mason Univ, Dept Psychol, Fairfax, VA 22030 USA
[3] Univ Connecticut, Dept Psychol, Storrs, CT 06269 USA
关键词
D O I
10.1037//0021-9010.85.6.971
中图分类号
B849 [应用心理学];
学科分类号
040203 ;
摘要
The authors examined how leader briefings and team-interaction training influence team members' knowledge structures concerning processes related to effective performance in both routine and novel environments. Two-hundred thirty-seven undergraduates from a large mid-Atlantic university formed 79 three-member tank platoon teams and participated in a low-fidelity tank simulation. Team-interaction training, leader briefings, and novelty of performance environment were manipulated. Findings indicated that both lender briefings and team-interaction training affected the development of mental models, which in turn positively influenced team communication processes and team performance. Mental models and communication processes predicted performance more strongly in novel than in routine environments. implications for the role of team-interaction training, leader briefings, and mental models as mechanisms for team adaptation are discussed.
引用
收藏
页码:971 / 986
页数:16
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