The turkey-egg lysozyme (TEL) complex with tri-N-acetylchitotriose [(GlcNac)(3)] was co-crystallized from 1.5% TEL and 2 mM (GlcNac)(3) at pH 4.2. The crystal structure was determined by molecular replacement and refined to an R value of 0.182 using 10-1.77 Angstrom data. The (GlcNac)(3) molecule occupies the subsites A, B and C. At the subsites B and CI the sugar residues are bound in a similar manner to that found in the hen-egg lysozyme (HEL) complex. in contrast. the GlcNac residue at the subsite A is exposed to bulk solvent and has no contact with the protein molecule because the active residue Asp 101 in HEL is replaced by Gly in TEL. A sulfate ion is bound in the vicinity of subsite B and forms hydrogen bonds with the sugar residue and the guanidino group of Arg61, assisting the binding of the sugar residue to subsite B. The active-site cleft of TEL is narrower than that of native TEL, thus attaining the best fit of the (GlcNac)(3) molecule. The lack of binding ability of subsite A is discussed in relation to the catalytic properties of TEL. The result suggests that the cleavage pattern of oligosaccharide substrates in the catalytic reaction is regulated by the protein-sugar interaction at subsite A.