Does co-creation impact public service delivery? The importance of state and governance traditions

被引:54
作者
Voorberg, William [1 ]
Bekkers, Victor [2 ]
Flemig, Sophie [3 ]
Timeus, Krista [4 ]
Tonurist, Piret [5 ]
Tummers, Lars [6 ]
机构
[1] Erasmus Univ, Rotterdam, Netherlands
[2] Erasmus Univ, Publ Policy, Rotterdam, Netherlands
[3] Univ Edinburgh, Edinburgh, Midlothian, Scotland
[4] Hertie Sch Governance, Berlin, Germany
[5] Tallinn Univ Technol, Tallinn, Estonia
[6] Univ Utrecht, Publ Management, Utrecht, Netherlands
关键词
Co-creation; game changer; social innovation; state and governance traditions; INNOVATION; MANAGEMENT;
D O I
10.1080/09540962.2017.1328798
中图分类号
C93 [管理学]; D035 [国家行政管理]; D523 [行政管理]; D63 [国家行政管理];
学科分类号
12 ; 1201 ; 1202 ; 120202 ; 1204 ; 120401 ;
摘要
Co-creation in public service delivery requires partnerships between citizens and civil servants. The authors argue that whether or not these partnerships will be successful depends on state and governance traditions (for example a tradition of authority sharing or consultation). These traditions determine the extent to which co-creation can become institutionalized in a country's governance framework.
引用
收藏
页码:365 / 372
页数:8
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