Keeping current in a changing work environment: design issues in repurposing computer-based training for on-the-job training

This paper traces the process of repurposing a sophisticated computer-based training (CBT) program, the System for training aviation regulations (STAR), into an on-the-job training program. The original application was built for students training to be aviation maintenance technicians (AMTs). The new application has been repurposed to function as an on-the-job training aid for aviation safety inspectors (ASIs). Three training issues addressed within the body of this paper are: modifying the training program to fit a variety df training needs and audiences; keeping the training program current; and designing a program that grows with an individual. The first few sections of this paper review the original STAR research program. The latter sections trace the transition of the STAR approach as it is repurposed to meet the needs of a new target group, and the constraints and opportunities of a different training environment. Four conclusions can be drawn from our experience with repurposing the STAR program. First, it is much easier to build a resource that incorporates training than to build a trainer that somehow metamorphoses into a job aid. Second, the system needs to be highly modular. Third, applying a browser approach to interface design increases the options for how the system can be used. Finally, electronic publishing may offer some solutions for training systems that rely on living documents as the basis of their training. Relevance to industry As more on-the-job training programs incorporate computer-based training issues in the design of computer-based training to meet new training needs, audiences and work environments will become more important for industry. (C) 2000 Elsevier Science B.V. All rights reserved.