Student expectations of, and satisfaction with, the University Library

被引:16
作者
Harwood, N [1 ]
Bydder, J [1 ]
机构
[1] Univ Waikato Lib, Hamilton, New Zealand
关键词
D O I
10.1016/S0099-1333(98)90179-3
中图分类号
G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];
学科分类号
1205 ; 120501 ;
摘要
引用
收藏
页码:161 / 171
页数:11
相关论文
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[1]  
[Anonymous], 1996, SERVICE QUALITY ACAD
[2]   Methods for measuring service quality in university libraries in New Zealand [J].
Hernon, P ;
Calvert, PJ .
JOURNAL OF ACADEMIC LIBRARIANSHIP, 1996, 22 (05) :387-391
[3]  
HERNON P, 1996, MEASURING SERVICE QU