I2i trust in e-commerce

被引：64

作者：

Olson, JS ^{[1
]}

Olson, GM

机构：

[1] Univ Michigan, Sch Informat, Ann Arbor, MI 48109 USA

[2] Univ Michigan, Sch Business, Ann Arbor, MI 48109 USA

来源：

COMMUNICATIONS OF THE ACM | 2000年 / 43卷 / 12期

关键词：

D O I：

10.1145/355112.355121

中图分类号：

TP3 [计算技术、计算机技术];

学科分类号：

0812 ;

摘要：

The depth of participants' trust and trustworthiness depends on how the medium transmits and translates the social experience, including its often unviewable cultural and personal cues.

引用

页码：41 / 44

页数：4

共 10 条

[1]

[Anonymous], P SIGCHI C HUM FACT

[2]

Axelrod R, 2006, EVOLUTION COOPERATIO

[3] Rapport in conflict resolution: Accounting for how face-to-face contact fosters mutual cooperation in mixed-motive conflicts [J].

Drolet, AL ;

Morris, MW .

JOURNAL OF EXPERIMENTAL SOCIAL PSYCHOLOGY, 2000, 36 (01) :26-50

[4]

Fukuyama F., 1995, TRUST, DOI DOI 10.2202/1944-4079.1092

[5] A prisoner's dilemma experiment on cooperation with people and human-like computers [J].

Kiesler, S ;

Sproull, L ;

Waters, K .

JOURNAL OF PERSONALITY AND SOCIAL PSYCHOLOGY, 1996, 70 (01) :47-65

[6]

Meader, 1995, P C HUM FACT COMP SY, P362, DOI DOI 10.1145/223904.223951

[7] Long and short routes to success in electronically mediated negotiations: Group affiliations and good vibrations [J].

Moore, DA ;

Kurtzberg, TR ;

Thompson, LL ;

Morris, MW .

ORGANIZATIONAL BEHAVIOR AND HUMAN DECISION PROCESSES, 1999, 77 (01) :22-43

[8]

OLSON G, IN PRESS HUM COMPUT

[9]

Rocco E., 1998, CHI 98. Human Factors in Computing Systems. CHI 98 Conference Proceedings, P496, DOI 10.1145/274644.274711

[10]

ROCCO E, 2000, DESIGNING TRUST MATT

← 1 →